Terms & Conditions

Delivery

Delivery is not included in this order.

After completing your purchase please arrange delivery through Zoom2u. They’re like Uber for deliveries. You’ll put in our address, pickup time, and your address. They’ll give you an accurate delivery cost and you can track your order straight to your door.

Date

If your desired date is unable to be selected it means we are fully booked out for that day.

Please still contact us at info@soireecakes.com.au and we will do everything we can to accommodate.

All sales are final. No refunds for cancellations or change of mind under any circumstance.

Collection time

Collection time is between 10 am to 10:30 am only.

Disclaimer

All of our cakes are hand made therefore no two cakes are identical. Actual colours may vary depending on your screen and viewing device and may vary slightly from examples displayed.

Please use our gallery images as a guide. All cakes contain food grade non-edible supports. Our cakes are made with the finest ingredients including fresh cream, butter, eggs and premium Belgian chocolate.

All cakes are baked in a kitchen where gluten and nuts are present, so traces of gluten and nuts may be present in gluten and nut free products.

All sales are final, no refunds for cancellations or change of mind.

Important information

Lead time is minimum 7-14 days*. Custom cakes have a minimum spend of $600 upwards. Cakes not indicating a price or cakes that are not available for purchase in our online store are considered custom cakes and are priced from $600 regardless of the number of servings required.

Collection is available from our West Ryde Studio.

We will contact you after your purchase with our address for collection as we operate from a closed kitchen not open to the public. Time slots are allocated for your collection and are strictly at the times given to you, not before and not after. If you are running late please be courteous and call in advance so an alternative collection time can be organised. We are not able to wait past your allocated collection time as we are extremely busy and have other cake orders that need to be fulfilled by certain deadlines.