Semi Naked Drip Cake

Delivery and Cake Care

We put a lot of care into every detail of your cake and want it to be the perfect addition to your occasion. However, once your cake or desserts leaves our store, we are no longer responsible for any damages that occur, in transit, handling, or at your event. 

Below are details about transport and delivery and cake care. Or if you have any specific questions feel free to contact us.

Transport and delivery

Delivery

Number 1

Delivery by Soiree

We are only able to deliver weddings cakes as these need to be assembled on site.

The delivery fee will be included in your quote.

Number 2

Courier service

We recommend self transport; its cheaper and you can make sure your cake is safe.

However, if you're unable to collect your cake, we recommend a courier service called Zoom2U which can deliver your order.

Please note that once your cake leaves our store, we are no longer responsible for any damages that occur in transit, handling or at your event.

Self transport

Number 1

Carrying your cake

Please place both hands under the board of your cake to evenly distribute the weight when carrying. Do not squeeze the sides of the box into your cake.

Number 2

Bring a holder

We highly recommend on bringing an extra person to safely hold the cake on their lap during transportation.

Number 3

Where to put it in the car

If you are by yourself, place your cake on the flattest part of your vehicle. E.g. passenger side floor. Do not place on seat, as most of them slope causing them to apply pressure unevenly. Be sure items are not stacked around the box that can fall or slide into the cake. Go directly to your cake's final destination. Avoid extra bumps, stops and turns as it affects the solidity of your cake.

Cake care

Before cutting

Number 1

Don't refrigerate before cutting

Our cakes don’t like the refrigerator as it can cause sweating and colours may run. Keep the cake in the coolest room available (air-conditioned if possible) and out of direct sunlight.

Number 2

Eat at room temperature

Cakes are best eaten at room temperature. If the cake is a buttercream finish, or you have been told to keep it refrigerated, we recommend removing the cake from the fridge at least 1 hour before eating.

Number 3

Don't eat the supports!!

Please be aware that all our cakes contain single use food grade non-edible supports.

After cutting

Number 1

Remove decorations before refigerating

You can refrigerate or freeze after cutting your cake, but please be aware that it will cause the decorations to melt. If you would like to keep any flowers or figurines please remove them before placing your cake in the fridge or freezer and in an airtight container.

Desert care

Before cutting

Number 1

Please refrigerate

Unlike our cakes, please only keep your desserts out of the fridge for 1 hour maximum in cold air-conditioning. Do not leave in direct sunlight.
Desserts that have been keep in the refrigerator are best consumed same day or within 2 days.

Number 2

Buffet deserts must be consumed on the same day

Desserts that have been left out on a buffet must be consumed same day.

Number 3

Do not freeze

Please do not freeze desserts.

Contact Us

If you’d like to enquire about one of our cakes, or a custom creation, or if need assistance with an existing order we’d love to hear from you!

We’ll get back to you within 2 business days. In the meantime, here is additional information about the ordering process, caring for your cake, getting it to your event, and FAQs. Please note that there is a minimum order of $200 for all custom cakes.

02 9957 3527

available 9:00 - 17:00

Address: 1/102 Alfred St S, Milsons Point NSW 2061, Australia

Email:  hello@ soireecakes.com.au